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E1 Holidays Series 1 - Episode 1
The consumer series returns with a special week of programmes from Tenerife, as the Rip Off Britain team unravel the costs and complications of checking-in airline baggage.
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E2 Holidays Series 1 - Episode 2
Gloria Hunniford, Angela Rippon and Julia Somerville spend a day with the British Consulate in Tenerife, investigating how holiday emergencies are resolved.
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E3 Holidays Series 1 - Episode 3
The team investigate stories about holidays and travel, discovering how an airline sent one passenger backwards and forwards around the world after a missed connection.
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E4 Holidays Series 1 - Episode 4
The team investigates holiday horror stories, including a family left devastated by the truth about an investment, and the 'holiday tax' bumping up the cost of flights.
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E5 Holidays Series 1 - Episode 5
Continuing the programmes from Tenerife, with the story of a couple left stranded in the middle of the night after being booked into a resort that had been closed for months.
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E6 Holidays Series 2 - Episode 1
Angela Rippon, Gloria Hunniford and Julia Somerville investigate viewers' holiday disasters. The team hear how a hotel lost two passports then said it was nothing to do with them.
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E7 Holidays Series 2 - Episode 2
Angela Rippon, Gloria Hunniford and Julia Somerville investigate viewers' holiday disasters. The team hear of the families who struggled to escape a terrifying hotel fire.
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E8 Holidays Series 2 - Episode 3
Angela Rippon, Gloria Hunniford and Julia Somerville investigate viewers' holiday disasters. The team hear of websites promising to help get a new passport, but failing to do so.
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E9 Holidays Series 2 - Episode 4
Angela Rippon, Gloria Hunniford and Julia Somerville investigate viewers' holiday disasters. The team reveal how mobile bills can rack up costs of hundreds of pounds while abroad.
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E10 Holidays Series 2 - Episode 5
Angela Rippon, Gloria Hunniford and Julia Somerville investigate viewers' holiday disasters. The team reveal how airlines can escape having to pay out after lengthy delays.
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E11 Food Series 1 - Episode 1
Gloria Hunniford, Angela Rippon and Julia Somerville investigate the truth about our food. They learn how much of what is served at well-known restaurants is made on the premises.
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E12 Food Series 1 - Episode 2
Angela Rippon, Gloria Hunniford and Julia Somerville investigate concerns over food and drink. A year after the horsemeat scandal, how much can we trust our meat?
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E13 Food Series 1 - Episode 3
Gloria Hunniford, Angela Rippon and Julia Somerville investigate the quality and prices of the food sold in the supermarkets that dominate our weekly shop.
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E14 Food Series 1 - Episode 4
Julia Somerville, Angela Rippon and Gloria Hunniford investigate what we pay for our food, looking at the rising cost of a roast and discovering how the weather affects prices.
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E15 Food Series 1 - Episode 5
Angela Rippon, Gloria Hunniford and Julia Somerville expose more secrets of the food business, investigating whether special offers and packaging are always everything they seem.
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E16 Food Series 1 - Episode 6
The team look at how some supermarkets make it hard to compare prices between products and work out the best deal, and examine what exactly goes into our sausages.
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E17 Food Series 1 - Episode 7
The team expose some of the unexpected ingredients that go into our favourite foods, such as crushed beetle, and investigate misleading labels.
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E18 Food Series 1 - Episode 8
The team investigate more stories about what we eat, asking if most of us have a diet too sweet for our own good and looking at the best way to start the day.
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E19 Food Series 1 - Episode 9
The team take a look at best-before and use-by dates on food labels and reveal why frozen food can sometimes be better for you than fresh.
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E20 Food Series 1 - Episode 10
The team explore whether free-range eggs are really worth the extra cost and reveal the unexpected levels of salt in some everyday products.
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E21 2014 Live - Episode 1
Gloria Hunniford, Angela Rippon and Julia Somerville reveal new figures on the impact of cyber crime.
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E22 2014 Live - Episode 2
Gloria Hunniford, Angela Rippon and Julia Somerville reveal extraordinary ways to slash the cost of a weekly shop.
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E23 2014 Live - Episode 3
Julia Somerville, Angela Rippon and Gloria Hunniford explore the increasing threat of identity theft.
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E24 2014 Live - Episode 4
Angela Rippon, Gloria Hunniford and Julia Somerville investigate the customer service of some of Britain's biggest names.
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E25 2014 Live - Episode 5
Gloria Hunniford, Angela Rippon and Julia Somerville discover how postal workers are being drafted into the battle against scams.
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E26 Holidays Series 3 - Episode 1
Angela Rippon, Gloria Hunniford and Julia Somerville investigate viewers' holiday disasters. The team hear about a decision with repercussions for the entire holiday industry.
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E27 Holidays Series 3 - Episode 2
Angela Rippon, Gloria Hunniford and Julia Somerville investigate viewers' holiday disasters. The team discovers why, after an emergency abroad, an insurer refused to pay the bill.
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E28 Holidays Series 3 - Episode 3
Angela Rippon, Gloria Hunniford and Julia Somerville investigate viewers' holiday disasters. The team uncover some of the unexpected costs of taking a cruise.
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E29 Holidays Series 3 - Episode 4
Angela Rippon, Gloria Hunniford and Julia Somerville investigate viewers' holiday disasters. The team hear from a man whose holiday company wouldn't let him cancel his booking.
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E30 Holidays Series 3 - Episode 5
Angela Rippon, Gloria Hunniford and Julia Somerville investigate viewers' holiday disasters. The team hear about a family grounded by someone else's extraordinary mistake.
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E31 Holidays Series 3 - Episode 6
Angela Rippon, Gloria Hunniford and Julia Somerville investigate viewers' holiday disasters. The team look at the holiday homes booked online that turn out to be a con.
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E32 Holidays Series 3 - Episode 7
Angela Rippon, Gloria Hunniford and Julia Somerville investigate viewers' holiday disasters. The team unpicks who decides whether hotels deserve the star ratings they advertise.
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E33 Holidays Series 3 - Episode 8
Angela Rippon, Gloria Hunniford and Julia Somerville investigate viewers' holiday disasters. The team investigate travel disasters that happen en route to or from destinations.
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E34 Holidays Series 3 - Episode 9
Angela Rippon, Gloria Hunniford and Julia Somerville investigate viewers' holiday disasters. The team investigate a company taking money for holidays that never happened.
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E35 Holidays Series 3 - Episode 10
Angela Rippon, Gloria Hunniford and Julia Somerville investigate viewers' holiday disasters. The team meet families who arrived on holiday to find no record of their bookings.
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E36 Food Series 2 - Episode 1
Gloria Hunniford, Angela Rippon and Julia Somerville investigate the truth about our food. Tests reveal whether more expensive orange juice is a healthier product.
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E37 Food Series 2 - Episode 2
Gloria Hunniford, Angela Rippon and Julia Somerville investigate the truth about our food. The team looks at where some of our food comes from and how it is described.
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E38 Food Series 2 - Episode 3
Gloria Hunniford, Angela Rippon and Julia Somerville investigate the truth about our food. Britain's supermarkets are under scrutiny in this episode.
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E39 Food Series 2 - Episode 4
Gloria Hunniford, Angela Rippon and Julia Somerville investigate the truth about our food. The team unravel conflicting advice about the benefits and dangers of everyday foods.
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E40 Food Series 2 - Episode 5
Gloria Hunniford, Angela Rippon and Julia Somerville investigate the truth about our food. The team reveal unmissable secrets about the freshness of some of our foods.
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E41 Food Series 2 - Episode 6
Gloria Hunniford, Angela Rippon and Julia Somerville investigate the truth about our food. The team investigate problems viewers have had when eating on the go.
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E42 Food Series 2 - Episode 7
Gloria Hunniford, Angela Rippon and Julia Somerville investigate the truth about food. The team visits a school that has banned high-caffeine energy drinks.
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E43 Food Series 2 - Episode 8
Gloria Hunniford, Angela Rippon and Julia Somerville investigate the truth about our food. The team explore whether the labels on food always tell the full story.
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E44 Food Series 2 - Episode 9
Gloria Hunniford, Angela Rippon and Julia Somerville investigate the truth about our food. The team investigate whether the products we buy offer good value for money.
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E45 Food Series 2 - Episode 10
Gloria Hunniford, Angela Rippon and Julia Somerville investigate the truth about our food. The team debunk some of the claims about foods and their apparent health benefits.
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E46 2015 Live - Episode 1
Gloria Hunniford, Angela Rippon and Julia Somerville reveal how scammers have found a way to hijack genuine phone numbers.
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E47 2015 Live - Episode 2
Gloria Hunniford, Angela Rippon and Julia Somerville challenge two shoppers to see if haggling can get you a better deal on the high street.
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E48 2015 Live - Episode 3
Gloria Hunniford, Angela Rippon and Julia Somerville reveal the restaurants breaking new rules on giving out vital allergy advice.
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E49 2015 Live - Episode 4
Gloria Hunniford, Angela Rippon and Julia Somerville reveal the most effective ways to complain and how to slash the cost of car insurance.
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E50 2015 Live - Episode 5
The last programme in a week of live editions of the consumer series with Gloria Hunniford, Angela Rippon and Julia Somerville. Art investments are among the topics in the frame.
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E51 Holidays Series 4 - Episode 1
The Rip Off Britain team investigate viewers' holiday problems. The lifesaving piece of kit that airlines don't always carry, and the best way to avoid mosquito bites.
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E52 Holidays Series 4 - Episode 2
The Rip Off Britain team investigate viewers' holiday problems. The team meets a woman who cannot understand why travelling alone means paying more.
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E53 Holidays Series 4 - Episode 3
The team investigate viewers' holiday problems. As the latest holiday scams are revealed in this edition there's advice to make sure you don't get caught out the same way.
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E54 Holidays Series 4 - Episode 4
The team investigate stories about holidays and travel. They meet people who feel they have been treated unfairly by companies who changed the details of what they'd signed up to.
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E55 Holidays Series 4 - Episode 5
The Rip Off Britain team investigate viewers' holiday issues. A woman reveals how her break was ruined by bedbugs. Plus will a pricier sun cream provide superior protection?
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E56 Holidays Series 4 - Episode 6
The Rip Off Britain team investigate viewers' holiday issues. A couple who bought a home abroad end up living in the garage after their property is inexplicably demolished.
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E57 Holidays Series 4 - Episode 7
The Rip Off Britain team investigate viewers' holiday issues. The team come to the rescue of a family whose trip is in jeopardy thanks to a problem getting a visa online.
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E58 Holidays Series 4 - Episode 8
The Rip Off Britain team investigate viewers' holiday issues. The team hear from a single mum whose tour operator left her with three small kids in the middle of nowhere.
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E59 Holidays Series 4 - Episode 9
The Rip Off Britain team investigate viewers' holiday issues. The team look into allegations that airlines are finding new ways to wriggle out of paying passengers compensation.
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E60 Holidays Series 4 - Episode 10
The Rip Off Britain team investigate viewers' holiday issues. The team reveal how scammers take advantage of a company that's revolutionised the way millions of people travel.
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E61 Food Series 3 - Episode 1
Gloria Hunniford, Angela Rippon and Julia Somerville investigate the truth about our food. The team test out the hygiene standards at some of Britain's biggest names.
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E62 Food Series 3 - Episode 2
Gloria Hunniford, Angela Rippon and Julia Somerville investigate the truth about our food. The team discovers what's being done to ensure our water supplies are clean.
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E63 Food Series 3 - Episode 3
Gloria Hunniford, Angela Rippon and Julia Somerville investigate the truth about food. The team help viewers get to the bottom of why they don't think they got what they paid for.
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E64 Food Series 3 - Episode 4
Gloria Hunniford, Angela Rippon and Julia Somerville investigate the truth about food. Exotic-sounding smoothies may be full of more ordinary fruits than you might expect.
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E65 Food Series 3 - Episode 5
Amid complaints of rising prices, the true cost of Britain's fish and chips is revealed. Plus a closer look at a supermarket's claims about the benefits its milk gives dairy farmers. And how some of the lagers that trade off their foreign roots actually have their origins rather closer to home.
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E66 Food Series 3 - Episode 6
Gloria Hunniford, Angela Rippon and Julia Somerville investigate the truth about food, including a look into frustrations with half-empty packaging.
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E67 Food Series 3 - Episode 7
Gloria Hunniford, Angela Rippon and Julia Somerville investigate the truth about food, revealing the reality of how safe those leftover, half-eaten jars of food are to eat.
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E68 Food Series 3 - Episode 8
Gloria Hunniford, Angela Rippon and Julia Somerville investigate the truth about food, including a look into whether supermarket deals are always the bargain they appear to be.
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E69 Food Series 3 - Episode 9
Gloria Hunniford, Angela Rippon and Julia Somerville investigate the truth about food, including surprising tips on how to ensure the products we buy stay at their best.
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E70 Food Series 3 - Episode 10
Gloria Hunniford, Angela Rippon and Julia Somerville investigate the truth about food. A woman who spends only a fraction of the price of an average weekly shop reveals her secret.
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E71 2016 Live - Episode 1
Live edition of the consumer series with Gloria Hunniford, Angela Rippon and Julia Somerville. Gloria relives her own recent experience of being scammed.
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E72 2016 Live - Episode 2
Live edition of the consumer series with Gloria Hunniford, Angela Rippon and Julia Somerville. Star Wars actor Mark Hamill reveals his consumer secrets.
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E73 2016 Live - Episode 3
Live edition of the consumer series with Gloria Hunniford, Angela Rippon and Julia Somerville. This episode looks at an email hacking scam conning people out of their money.
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E74 2016 Live - Episode 4
Live edition of the consumer series with Gloria Hunniford, Angela Rippon and Julia Somerville. The team hear about plans to tackle the aggressive fundraising of some charities.
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E75 2016 Live - Episode 5
The final live edition of the consumer series. The team look at the continuing controversy around the tumble dryers in UK homes at risk of catching fire.
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E76 Holidays Series 5 - Episode 1
The Rip Off Britain team investigate viewers' holiday issues. They are in Barcelona, examining how police are tackling the city's reputation as the pickpocketing capital of Europe.
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E77 Holidays Series 5 - Episode 2
The Rip Off Britain team investigate the jaw-dropping tale of how a company sent one family to a succession of villas it turned out they had no right to stay in.
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E78 Holidays Series 5 - Episode 3
The Rip Off Britain team examine why travel companies so often refuse refunds for cancellations - even if there is still plenty of time to sell it to someone else.
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E79 Holidays Series 5 - Episode 4
The team investigate why a group of unconnected travellers at the same hotel had their complaints treated differently when they went through the same experience.
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E80 Holidays Series 5 - Episode 5
Gloria Hunniford, Angela Rippon and Julia Somerville meet families who have paid for guaranteed seats together on planes, only to find that's not what they get on board.
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E81 Holidays Series 5 - Episode 6
Angela Rippon, Gloria Hunniford and Julia Somerville examine the cleanliness of British hotel rooms. Does booking a more expensive hotel guarantee a cleaner room?
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E82 Holidays Series 5 - Episode 7
Gloria Hunniford, Angela Rippon and Julia Somerville investigate health-related holiday disasters, including those who have had to cancel holidays due to the zika virus.
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E83 Holidays Series 5 - Episode 8
Julia Somerville, Gloria Hunniford and Angela Rippon hear about dramatic stories of how holidays were scuppered by unexpected disasters.
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E84 Holidays Series 5 - Episode 9
The team investigate problems viewers have had at airports, including a costly passport problem and confusion at airport security.
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E85 Holidays Series 5 - Episode 10
The team hear how one man's home was rented out to holidaymakers without him knowing anything about it. Plus the hidden charge adding hundreds of dollars to American hotel bills.
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E86 Holidays Series 5 - Episode 11
The team investigates the airport meet-and-greet companies that promise safe and secure parking but instead leave cars in fields or by the side of the road.
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E87 Holidays Series 5 - Episode 12
The team investigates a life-changing accident in Cuba that left one group of friends asking who is responsible when disaster strikes on a trip abroad.
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E88 Holidays Series 5 - Episode 13
The team discovers how airlines are working to stop drunk passengers from disrupting flights, meeting a boy caught in the crossfire and the bouncers recruited by airports.
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E89 Holidays Series 5 - Episode 14
The team reveals the unwelcome guests said to be scuppering more holidays than ever, as bedbugs return with a vengeance. Simon Calder has advice on staying safe abroad.
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E90 Holidays Series 5 - Episode 15
The team exposes airline secrets, testing out if it is true that airlines snoop on flight searches in order to hike up fares. Plus Simon Calder has tips on visiting Dubai.
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E91 2017 Live - Episode 1
Live episodes of the consumer series, featuring a look at how phone fraudsters can make their texts appear to be from a familiar and trusted number.
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E92 2017 Live - Episode 2
Live episodes of the consumer series. A test reveals the alarming extent to which second-hand car dealers are leaving buyers exposed to dangerous faults.
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E93 2017 Live - Episode 3
Live episodes of the consumer series. Viewers reveal how they have lost their savings after companies targeted their pension pots.
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E94 2017 Live - Episode 4
Live episodes of the consumer series. With people losing money to scams they have come across on social media, could more be done to stop people losing out?
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E95 2017 Live - Episode 5
Live episodes of the consumer series. With fraudsters using fake ID to get other people's money, how can security be improved to make it harder for them to succeed?
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E96 Food Series 4 - Episode 1
After a man reveals how eating one particular food cost him his job, Angela Rippon takes a drugs test to see what effect the same ingredient has on her.
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E97 Food Series 4 - Episode 2
One man finds out whether confusion at the supermarkets over how to bag raw meat may be putting people's health at risk.
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E98 Food Series 4 - Episode 3
The team expose problems with the packaging around foods and investigate why so many people say one well-known product is just too difficult to open.
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E99 Food Series 4 - Episode 4
The team reveals the unpleasant hygiene secrets of some supermarkets and stores and accompanies inspectors trying to keep standards up to scratch.
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E100 Food Series 4 - Episode 5
The team investigate the new fad for protein-enhanced versions of familiar products to see if paying the extra has any benefit.
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E101 Food Series 4 - Episode 6
The team present a shocking expose into food fraud in curry houses, as lab tests reveal surprising truths about meals that simply aren't as described.
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E102 Food Series 4 - Episode 7
The team get to grips with some of the promotions, prices and portions of the food we buy and explore why some meals have fallen short of expectations.
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E103 Food Series 4 - Episode 8
The team explore viewers' concerns about supermarket deals and offers - do they always save as much money as it might appear?
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E104 Food Series 4 - Episode 9
The team unravel some of the costs involved in eating out and investigate whether the prices some restaurants charge for wine are fair.
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E105 Food Series 4 - Episode 10
The team explores the implications of the vegetable shortage earlier this year and the effect it continues to have. Disgruntled customers explain why they now watch films at home.
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E106 2017 Live - Episode 6
Live episode of the consumer series, featuring an expose of one of the world's fastest-growing scams, and hi-tech car parking payment systems are put to the test.
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E107 2017 Live - Episode 7
Live episode of the consumer series, spotlighting an elaborate fraud that uses mobile phones to gain access to bank accounts. And an update on some past stories.
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E108 2017 Live - Episode 8
Live episode of the consumer series. An unemployed man reveals how responding to an ad for an apparently dream opportunity led to him being conned out of hundreds of pounds.
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E109 2017 Live - Episode 9
The team tackle the latest consumer issues live from Glasgow, investigating why so many big-name airlines have recently made headlines for the wrong reasons.
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E110 2017 Live - Episode 10
In the last of their special week of live programmes from Glasgow, the team investigate why England is the only part of the UK where you still have to pay for prescriptions.
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E111 Holidays Series 6 - Episode 1
Angela Rippon, Gloria Hunniford and Julia Somerville explore the impact some of the travel stories dominating recent headlines will have on travel plans for 2018.
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E112 Holidays Series 6 - Episode 2
Gloria Hunniford, Angela Rippon and Julia Somerville look at shocking examples of trips that have gone disastrously wrong.
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E113 Holidays Series 6 - Episode 3
Julia Somerville, Angela Rippon and Gloria Hunniford look into a terrifying accident that occurred around a hotel pool for which no-one is taking responsibility.
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E114 Holidays Series 6 - Episode 4
Julia Somerville, Angela Rippon and Gloria Hunniford look into difficulties that can arise en route to or from a holiday destination.
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E115 Holidays Series 6 - Episode 5
Julia Somerville, Gloria Hunniford and Angela Rippon get to the bottom of a fresh collection of scams designed to trick people out of hundreds of pounds.
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E116 Holidays Series 6 - Episode 6
Angela Rippon, Gloria Hunniford and Julia Somerville investigate holiday disasters that can occur before people have even reached their destination.
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E117 Holidays Series 6 - Episode 7
Gloria Hunniford, Angela Rippon and Julia Somerville investigate a company that has failed to deliver the trips coachloads of passengers booked and paid for.
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E118 Holidays Series 6 - Episode 8
Julia Somerville, Angela Rippon and Gloria Hunniford look at how people can ensure they are protected if something goes wrong while on holiday.
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E119 Holidays Series 6 - Episode 9
The team expose some surprising issues viewers have had with apparently 'free' cancellations and investigate the companies offering to help claim compensation for flight delays.
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E120 Holidays Series 6 - Episode 10
The team unravels some of the mysterious phone and car hire charges viewers have been hit with either during or after their holidays.
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E121 Holidays Series 6 - Episode 11
The team gets to the bottom of which countries are ones where it is - or isn't - safe to drink the tap water, and test out the most effective ways to beat travel sickness.
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E122 Holidays Series 6 - Episode 12
Julia Somerville, Gloria Hunniford and Angela Rippon investigate stories to do with staying healthy and safe while travelling.
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E123 Holidays Series 6 - Episode 13
Angela Rippon, Gloria Hunniford and Julia Somerville investigate problems with big-name airlines, including the stranded Monarch passengers left out of pocket.
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E124 Holidays Series 6 - Episode 14
The team investigates whether the great deals advertised for holidays are always quite what they seem - or if they are even available at all.
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E125 Holidays Series 6 - Episode 15
The team hear how one family's trip abroad was ruined by a reality very different from the glossy photos the travel brochure had shown.
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E126 Food Series 5 - Episode 1
Angela Rippon, Gloria Hunniford and Julia Somerville with topical reports into food and drink. This episode focuses on some serious concerns about going out for a meal.
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E127 Food Series 5 - Episode 2
Angela Rippon, Gloria Hunniford and Julia Somerville investigate problems viewers have encountered at restaurants and ask why so many of the big-name chains are suddenly in crisis.
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E128 Food Series 5 - Episode 3
Angela Rippon, Gloria Hunniford and Julia Somerville investigate why viewers feel they have been let down or misled with regard to some of the country's food and drink festivals.
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E129 Food Series 5 - Episode 4
Angela Rippon, Gloria Hunniford, and Julia Somerville discover why it is feared up to 90 per cent of the fridges in homes may not be working efficiently, or safely.
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E130 Food Series 5 - Episode 5
Angela Rippon, Gloria Hunniford and Julia Somerville investigate more stories to do with food, and expose an unexpected downside to the nation's favourite fizz, prosecco.
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E131 Food Series 5 - Episode 6
Angela Rippon, Gloria Hunniford and Julia Somerville look at problems faced by viewers when out shopping or at the supermarket.
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E132 Food Series 5 - Episode 7
Angela Rippon, Gloria Hunniford and Julia Somerville look into whether products that claim to be sugar-free or have zero sugar are really as good as people might think.
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E133 Food Series 5 - Episode 8
Angela Rippon, Gloria Hunniford and Julia Somerville reveal how some establishments are using fake hygiene ratings to trick customers through the door.
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E134 Food Series 5 - Episode 9
Angela Rippon, Gloria Hunniford and Julia Somerville discover the truth about foods supposed to be healthy, as well as the way that they are sold.
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E135 Food Series 5 - Episode 10
Angela Rippon, Gloria Hunniford and Julia Somerville look into convenience foods and deliveries, putting some of the most popular online takeaway services to the test.
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E136 2018 Live (1) - Episode 1
Live episodes of the consumer series, featuring a look at the increase in the number of councils charging to collect garden waste and making millions in the process.
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E137 2018 Live (1) - Episode 2
Live episodes of the consumer series, featuring a look at the lack of consumer choice around water suppliers, as customers reveal disastrous experiences.
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E138 2018 Live (1) - Episode 3
Live episodes of the consumer series, featuring passengers with disabilities sharing their experiences of being left stranded on trains or at stations.
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E139 2018 Live (1) - Episode 4
Live episodes of the consumer series. The team investigate whether the appliances, gadgets and electricals in our homes are really as safe as we expect them to be.
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E140 2018 Live (1) - Episode 5
Live episodes of the consumer series. Undercover footage captures the tactics of a company targeting old or vulnerable people to persuade them to hand over thousands of pounds.
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E141 2018 Live (2) - Episode 1
Angela Rippon, Gloria Hunniford and Julia Somerville launch a special week of live episodes of the consumer series, with the latest topical reports.
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E142 2018 Live (2) - Episode 2
The shocking consequences of an ID theft are vividly revealed as the team follows the experiences of a woman whose bank account is repeatedly being emptied by fraudsters.
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E143 2018 Live (2) - Episode 3
Julia Somerville, Angela Rippon and Gloria Hunniford hear about a family's heartbreaking battle to regain control of precious images of a lost loved one.
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E144 2018 Live (2) - Episode 4
A live edition of the consumer series. A look at how scammers have been able to get their hands on the savings that viewers had been counting on for retirement.
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E145 2018 Live (2) - Episode 5
A live edition of the consumer series. Gloria Hunniford, Angela Rippon and Julia Somerville ask if the much-hyped new laws to crack down on cold calling will have an impact.
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E146 Holidays Series 7 - Episode 1
Gloria Hunniford, Angela Rippon and Julia Somerville investigate viewers' holiday disasters, with expert advice to ensure trips stay hassle free and on budget.
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E147 Holidays Series 7 - Episode 2
Angela Rippon, Gloria Hunniford and Julia Somerville hear how viewers' travels were ruined by life-threatening events and disasters.
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E148 Holidays Series 7 - Episode 3
The team investigates how changing attitudes are affecting trips abroad and why in some cities it seems tourists are no longer quite so welcome.
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E149 Holidays Series 7 - Episode 4
Julia Somerville, Angela Rippon and Gloria Hunniford investigate more viewers' holiday nightmares, looking at problems with flights and planes.
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E150 Holidays Series 7 - Episode 5
The team investigate situations where the holiday dream is very different from the reality, and how the timing of the trip could make all the difference.
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E151 Holidays Series 7 - Episode 6
Julia Somerville, Angela Rippon and Gloria Hunniford investigate new developments affecting people who dream of their very own place in the sun.
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E152 Holidays Series 7 - Episode 7
Angela Rippon, Gloria Hunniford and Julia Somerville return with another look at viewers' travel woes, focusing on the frustrations of complaining.
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E153 Holidays Series 7 - Episode 8
Angela Rippon, Gloria Hunniford and Julia Somerville present another look at viewers' real-life holiday horror stories, looking at the growth of the 'staycation'.
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E154 Holidays Series 7 - Episode 9
Gloria Hunniford, Julia Somerville and Angela Rippon investigate more of the pitfalls that could scupper holiday plans, looking at the strange phenomenon of disappearing deals.
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E155 Holidays Series 7 - Episode 10
Angela Rippon, Julia Somerville and Gloria Hunniford uncover some surprises about air travel, including the one word on a ticket which should ring alarm bells.
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E156 Holidays Series 7 - Episode 11
Gloria Hunniford, Julia Somerville and Angela Rippon investigate more viewers' holiday horror stories, looking at some of the things that can go wrong on cruises.
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E157 Holidays Series 7 - Episode 12
Gloria Hunniford, Julia Somerville and Angela Rippon reveal more holiday tips. Simon Calder presents a guide to experiencing the northern lights.
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E158 Holidays Series 7 - Episode 13
Julia Somerville, Angela Rippon and Gloria Hunniford battle to resolve more viewers' holiday problems, taking a look at the changing face of 21st-century travel.
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E159 Holidays Series 7 - Episode 14
Gloria Hunniford, Angela Rippon and Julia Somerville get to the bottom of more viewers' holiday problems, focusing on some of the difficulties people experience while flying.
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E160 Holidays Series 7 - Episode 15
Julia Somerville, Gloria Hunniford and Angela Rippon look at some of the risks that travelling could present to someone's health, or even their identity.
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E161 2019 Live - Episode 1
Angela Rippon, Gloria Hunniford and Julia Somerville report on how fraudsters can take remote control of your computer to raid your bank account.
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E162 2019 Live - Episode 2
Angela Rippon, Gloria Hunniford and Julia Somerville investigate a training academy for plumbers and the spiralling cost of lifetime pet insurance cover.
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E163 2019 Live - Episode 3
Angela Rippon, Gloria Hunniford and Julia Somerville uncover an investment opportunity that promised easy financial gains but scammed one woman out of £120,000.
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E164 2019 Live - Episode 4
Angela Rippon, Gloria Hunniford and Julia Somerville investigate whether telecoms companies are unfairly penalising those who don’t want to manage their accounts online?
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E165 2019 Live - Episode 5
Angela Rippon, Gloria Hunniford and Julia Somerville investigate a particularly nasty scam that’s seen viewers conned out of tens of thousands of pounds.
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E166 2019 Live - Episode 6
Today, the people who have lost tens of thousands in dormant accounts their banks can't trace, and who is at fault when contaminated fuel causes major damage to your car?
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E167 2019 Live - Episode 7
Today, the mystery mobile phone charges that have left many viewers out of pocket, and the shocking story of a professional dog walker caught on camera mistreating a dog.
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E168 2019 Live - Episode 8
On today’s show, a woman unable to get her stolen car back despite it being found, and how where you live impacts on what you can recycle.
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E169 2019 Live - Episode 9
On today's show, the spiralling cost of buy now, pay later finance deals, and and the woman left out of pocket because of a mix-up with an electronic train ticket.
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E170 2019 Live - Episode 10
Today, where you should turn if you've been the victim of fraud, and the cost of watching TV in hospital – are you paying too much?
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E171 Holidays Series 8 - Episode 1
How sickness or injury on holiday can be devastating, even if you have insurance.
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E172 Holidays Series 8 - Episode 2
Angela Rippon, Gloria Hunniford and Julia Somerville hear from people who found themselves grounded and out of pocket when their airlines let them down.
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E173 Holidays Series 8 - Episode 3
The team look into the disturbing cases of people whose holidays were left in tatters when almost imperceptible damage to their passports meant they weren't allowed to fly.
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E174 Holidays Series 8 - Episode 4
How life's milestones, both happy and sad, can interfere with our travel plans, including shocking accounts of travellers being turned away from cruises because they are pregnant.
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E175 Holidays Series 8 - Episode 5
Angela Rippon, Gloria Hunniford and Julia Somerville look at the perils of flying and why it is still so challenging for disabled travellers.
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E176 Holidays Series 8 - Episode 6
The team hear about a villa rental fraud so sophisticated that even a former police detective fell for it.
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E177 Holidays Series 8 - Episode 7
Guest presenter Amar Latif shows us how new technologies and old-fashioned manners can open up the world in new ways to blind travellers.
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E178 Holidays Series 8 - Episode 8
What the collapse of Thomas Cook and the rise of online booking means for future holidays. Does it spell the end of the traditional package holiday?
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E179 Holidays Series 8 - Episode 9
The team reveal the crazy case of the £99 mystery weekend break that wasn't quite the bargain customers were hoping for.
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E180 Holidays Series 8 - Episode 10
The team hear from drivers stranded abroad despite having paid for what they thought was comprehensive insurance. And is carbon offsetting just a load of greenwashing?
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E181 2020 Live - Episode 1
The team investigate pet microchipping. It is supposed to help reunite you with your lost pet, so why is it leaving some dog owners heartbroken?
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E182 2020 Live - Episode 2
With some of the biggest names in high street pharmacy ending free prescription deliveries, the team hear how some vulnerable and elderly people say they are losing out.
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E183 2020 Live - Episode 3
In the wake of recent product recalls, Julia Somerville, Gloria Hunniford and Angela Rippon ask if you can really trust the safety of the appliances in your home.
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E184 2020 Live - Episode 4
The team look into one of your biggest bugbears: patchy mobile phone coverage. And new rules designed to help people stuck with mortgages they can barely afford.
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E185 2020 Live - Episode 5
The team reveal why new banking rules introduced last year to help reimburse fraud victims might be coming to a premature end.
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E186 2020 Live - Episode 6
Just how easy is it to get through to your bank? We hear the devastating consequences for fraud victims who say they just couldn’t get hold of someone on the phone quick enough.
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E187 2020 Live - Episode 7
The big-name holiday companies offering special cleaning services in the wake of Covid-19 - are they as pristine as they promise? And travel guru Simon Calder answers your questions.
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E188 2020 Live - Episode 8
Julia Somerville, Gloria Hunniford and Angela Rippon tackle a topic that drives so many drivers to distraction: parking companies. Will new rules bring them into line?
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E189 2020 Live - Episode 9
Why energy bills are leaving customers at their wits’ end, and how fraud on a big-name internet shopping site has left some customers out of pocket.
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E190 2020 Live - Episode 10
The wedding woes of brides-to-be who have lost out thanks to the pandemic. Will the new government rules calling for refunds work?
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E191 Holidays Series 9 - Episode 1
How well do companies respond to events they could not have foreseen or prevented?
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E192 Holidays Series 9 - Episode 2
It is every holidaymaker’s nightmare – arriving at your hotel only to find it’s closed. And the customers left stranded at the airport because their Covid test results arrived too late.
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E193 Holidays Series 9 - Episode 3
The programme asks who is responsible when passengers’ valuables are stolen from a coach – after one Italian driver, supposed to be guarding the group’s belongings, popped out for a burger.
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E194 Holidays Series 9 - Episode 4
The holidaymakers left footing the bill after insurers refused to cough up for their medical emergencies, and the travellers sent to stay in hotels that they found didn’t actually exist.
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E195 Holidays Series 9 - Episode 5
The disappointed music fans stuck with tickets for concerts abroad that were cancelled due to coronavirus. And the static caravan owners whose holiday havens are headed for the junk yard.
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E196 Holidays Series 9 - Episode 6
Gloria, Angela and Julia investigate more holidays that went wrong. Today, they focus on the cons that have wrecked your getaways, including the motorhome scammers selling non-existent vehicles.
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E197 Holidays Series 9 - Episode 7
Angela Rippon, Julia Somerville and Gloria Hunniford expose the scammers who trick would-be travellers out of their money by intercepting our favourite social media sites.
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E198 Holidays Series 9 - Episode 8
Just how watertight is your consumer protection when things go wrong and your travel company lets you down?
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E199 Holidays Series 9 - Episode 9
Angela, Gloria and Julia focus on the huge impact coronavirus has had on travel, including the insurance company that refused to pay out after a couple’s tour of South America came to a grinding halt.
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E200 Holidays Series 9 - Episode 10
Food and travel blogger Kacie Morgan finds out how hotels and restaurants are working to keep customers safe during the pandemic.
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E201 2021 Live - Episode 1
Gloria, Angela and Julia are back with a brand new series, live in the studio. This week, it’s the issues affecting you in lockdown, kicking off by investigating the scammers preying on the pandemic.
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E202 2021 Live - Episode 2
Angela, Julia and Gloria look at the issues affecting you in lockdown. Today, it’s deliveries, and how some of you say you’re struggling with service from some of the biggest names in the business.
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E203 2021 Live - Episode 3
Today Angela, Julia and Gloria are tackling broadband services, and one of your biggest bugbears – the scammers preying on those left most vulnerable by the pandemic.
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E204 2021 Live - Episode 4
Angela, Julia and Gloria look at the concerts cancelled by Covid-19 – why can’t some of you get the refund you want? And problems with one of the country’s most well-known investment groups.
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E205 2021 Live - Episode 5
Angela Rippon, Gloria Hunniford and Julia Somerville take a look at the problems some of you have been having trying to get hold of a bike.
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E206 2021 Live - Episode 6
As lockdown rules are relaxed even further, the team looks at how to make sure you’re getting a good deal when you’re out and about. And what does the summer hold for holidays?
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E207 2021 Live - Episode 7
Angela Rippon, Julia Somerville and Gloria Hunniford take on the scammers leaving people thousands of pounds out of pocket. Also, they look at some big name companies who've left some of their customers hanging. And advice from the top team of experts to help make sure you get the best deal going.
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E208 2021 Live - Episode 8
The team continues to tackle big consumer bugbears. Plus advice from some of the country’s leading experts on everything from money worries to holiday conundrums.
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E209 2021 Live - Episode 9
In this penultimate day of the series, there’s free expert advice on issues from IT to banking and everything in between, as well as your emails and messages answered live on the show.
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E210 2021 Live - Episode 10
Angela Rippon, Gloria Hunniford and Julia Somerville drill down into more of the topics that you’ve been telling us have been driving you up the wall.
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E211 2021 Live - Episode 11
Angela Rippon, Julia Somerville and Gloria Hunniford share the latest consumer advice.
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E212 2021 Live - Episode 12
Angela Rippon, Julia Somerville and Gloria Hunniford share the latest consumer advice.
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E213 2021 Live - Episode 13
Angela Rippon, Julia Somerville and Gloria Hunniford share the latest consumer advice.
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E214 2021 Live - Episode 14
Angela Rippon, Julia Somerville and Gloria Hunniford share the latest consumer advice.
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E215 2021 Live - Episode 15
Angela Rippon, Julia Somerville and Gloria Hunniford share the latest consumer advice.
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E216 Holidays Series 10 - Episode 1
Gloria, Angela and Julia look at UK breaks, investigating complaints about dirty caravans and exploring the problems facing disabled travellers at hotels that claim to be accessible.
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E217 Holidays Series 10 - Episode 2
A team of experts advise a disabled passenger who couldn’t access any excursions on her cruise, and we get some aircrew insider tips on the best things to pack for your holiday.
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E218 Holidays Series 10 - Episode 3
The team investigate the unstoppable rise of the villa rental scams catching out unwary customers, and travel guru Simon Calder goes west with his guide to a trip along the USA's legendary Route 66.
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E219 Holidays Series 10 - Episode 4
The perils of booking online as experienced by a stag party left with nowhere to stay, and Simon Calder gives us his guide to a magical break on the River Fowey in Cornwall.
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E220 Holidays Series 10 - Episode 5
A look at the ups and downs of flying, including the ‘direct’ flights that stopped off en route and the passengers who arrived at the terminal to find that their flight didn’t actually exist.
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E221 Holidays Series 10 - Episode 6
The team hear from holiday makers left horrified after their supposedly family-friendly Jamaican holiday resort turned out to come with a distinctly adult flavour.
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E222 Holidays Series 10 - Episode 7
The team look at how Covid and Brexit might affect how we travel for years to come, hearing from passengers prevented from boarding their flights due to changes in passport rules.
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E223 Holidays Series 10 - Episode 8
The team look at unexpected and unwelcome costs that can catch you out on your travels, hearing from airline passengers who came to regret accepting voucher refunds at the height of the pandemic.
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E224 Holidays Series 10 - Episode 9
Angela Rippon, Gloria Hunniford and Julia Somerville find out what happened when campers left piles of rubbish at some of Britain’s greatest beauty spots.
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E225 Holidays Series 10 - Episode 10
The ordeal of travellers waiting to be evacuated from the Canary Islands after their hotel was covered in ash from a nearby volcano eruption.
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E226 2022 Live - Episode 1
As the current energy price crisis bites there’s advice on how you can save money on your fuel bills, from some of the country’s top personal finance experts live in the studio.
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E227 2022 Live - Episode 2
Online reviews that can’t be trusted. How can you spot the real from the fake? Plus, breakdown cover let-downs – the exclusions that drivers say left them out in the cold.
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E228 2022 Live - Episode 3
The shocking story of the fraudsters scamming parents out of thousands of pounds by sending fake SOS messages posing as their children. Travel journalist Simon Calder answers your holiday questions.
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E229 2022 Live - Episode 4
Communities say they’ve been left without a working phoneline after an upgrade let them down. It’s part of a big scheme that will affect all landlines – so tune in to see how you might be affected.
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E230 2022 Live - Episode 5
Are you owed a tax rebate? If you’re not sure, be careful where you look! The team investigates the tax rebate-checking websites that sign you up for a claim.
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E231 2022 Live - Episode 6
Angela Rippon, Julia Somerville and Gloria Hunniford share the latest consumer advice.
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E232 2022 Live - Episode 7
Angela Rippon, Julia Somerville and Gloria Hunniford share the latest consumer advice.
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E233 2022 Live - Episode 8
Angela Rippon, Julia Somerville and Gloria Hunniford share the latest consumer advice.
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E234 2022 Live - Episode 9
Angela Rippon, Julia Somerville and Gloria Hunniford share the latest consumer advice.
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E235 2022 Live - Episode 10
Angela Rippon, Julia Somerville and Gloria Hunniford share the latest consumer advice.
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E236 2022 Live - Episode 11
Gloria Hunniford, Angela Rippon and Julia Somerville are joined by some of the country’s top consumer experts to address the impact of the cost of living crisis on families all over the country.
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E237 2022 Live - Episode 12
Gloria, Angela and Julia reveal the little-known money saver that could help lighten the financial load and exclusively uncover the nation’s best and worst broadband providers.
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E238 2022 Live - Episode 13
Gloria Hunniford, Julia Somerville and Angela Rippon challenge the companies making it harder for their customers to deal with rising prices.
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E239 2022 Live - Episode 14
Julia Somerville, Gloria Hunniford and Angela Rippon reveal more advice which will keep the nation’s cash where it should be – in our pockets.
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E240 2022 Live - Episode 15
Angela Rippon, Gloria Hunniford and Julia Somerville expose more businesses that are failing to help you make your money go as far as you need it to.
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E241 Holidays Series 11 - Episode 1
Gloria Hunniford, Angela Rippon and Julia Somerville report on the heartbreaking case of the woman faced with a large medical bill which her travel insurer won’t cover.
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E242 Holidays Series 11 - Episode 2
Angela Rippon, Gloria Hunniford and Julia Somerville throw the spotlight on big name holiday companies you say are letting you down.
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E243 Holidays Series 11 - Episode 3
Julia Somerville, Angela Rippon and Gloria Hunniford report on the holidaymakers who arrived at their hotels, only to discover they'd been closed for years.
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E244 Holidays Series 11 - Episode 4
The Rip Off Britain team go behind the scenes at one of the UK’s biggest airports to find out just how much luggage goes missing and there is expert advice on how to keep tabs on your holiday cargo.
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E245 Holidays Series 11 - Episode 5
From caravans that didn’t live up to the marketing material to world cruises that proved tricky to insure, the team investigate why things went wrong, so you can avoid the same perils. Also, there is plenty of advice in our travel clinic and top tips on how to travel safely.
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E246 Holidays Series 11 - Episode 6
Gloria Hunniford, Angela Rippon and Julia Somerville have got the scammers in their sights – including the story of the phoney travel agent who ripped off hundreds of customers.
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E247 Holidays Series 11 - Episode 7
The Rip Off Britain team investigate how one switch of the visa rules left many with their trips hanging in the balance.
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E248 Holidays Series 11 - Episode 8
Julia Somerville, Angela Rippon and Gloria Hunniford are back to help keep your holiday on track. Cabin luggage - which airlines are being stingiest with their free allowance?
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E249 Holidays Series 11 - Episode 9
A look at unexpected problems that threaten to knock your travels off course, including the double-booking nightmare that put a real dampener on the holidays of two families.
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E250 Holidays Series 11 - Episode 10
Angela Rippon, Gloria Hunniford and Julia Somerville explore disasters that derailed some holidays before they’d even begun.
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E251 2023 Live - Episode 1
Gloria, Angela and Julia are here to help you conquer the cost of living crisis, starting with pre-payment energy meters and the latest on how to slash your broadband bill.
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E252 2023 Live - Episode 2
Angela, Julia and Gloria find out why millions of parents aren’t getting the financial support for childcare they’re entitled to, and there's advice about travel insurance.
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E253 2023 Live - Episode 3
Julia, Gloria and Angela hear from those determined to fight back against the scourge of scam text messages, and they explain how to stop credit check errors ruining your rating.
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E254 2023 Live - Episode 4
Angela, Julia and Gloria expose the network of firms breaking the rules with countless nuisance sales calls, and travel expert Simon Calder answers your questions live in the studio.
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E255 2023 Live - Episode 5
The team expose the marketplaces that fail to remove fake listings quickly enough and cost unwitting users thousands, and they reveal what the end of 3G means for the phone in your pocket.
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E256 2023 Live - The Energy Companies Who Owe Their Customers Thousands
Angela Rippon, Gloria Hunniford and Julia Somerville return for a week of live specials. The team meets a woman who was over-billed more than £6,000 by her energy supplier.
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E257 2023 Live - How to Take a Break from Big Bills
Rip Off Britain’s week of live Cost of Living specials continues with unmissable advice on how to ease the burden of loan and mortgage payments.
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E258 2023 Live - Inflation or Unfair Price Hikes?
The team asks whether some staggering price increases could be down to more than just inflation and has advice for anyone unhappy with a company raising prices during a contract.
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E259 2023 Live - Bills from beyond the Grave
The team meets some of the people facing debt collection threats for energy bills they paid long ago to a company that no longer even exists.
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E260 2023 Live - Side Hustle Scams
The team explores the surge in fraudsters recruiting people to earn extra cash working from home – but ultimately stealing their money.
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E261 Compilations - New home knotweed no-one told us about
A look back at some of the most shocking property stories, including the curse of knotweed as one couple discovers it in their garden shortly after they move in.
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E262 Compilations - Roof repair rogues took aim at my home
The doorstep callers trying to charge thousands of pounds for roof repair jobs that simply weren’t needed while hijacking the name of a well-respected local company to con householders. And the customers of a leading double-glazing firm who say they’ve been left out in the cold.
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E263 Compilations - Out-of-control bamboo is destroying my driveway
The team investigate how the 1990s fashion for bamboo in our gardens is causing expensive problems for some homeowners 25 years later.
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E264 Compilations - My solar panel misery
The man who paid thousands for his solar panels but was left with a botched job and no answers. And, the devastated neighbours left footing the bill for flats that fell into the ground.
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E265 Compilations - Crumbling concrete wrecked my home
How building material RAAC installed decades ago is decimating housing estates. Homeowners say they had no idea when they bought their homes and are demanding justice.
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E266 Compilations - Online shop landed me in an international megascam
This time, the woman who discovered her name and data on a list belonging to an international crime ring described as the largest scam of its kind. Plus, the triple load of fines for a driver caught up in a case of mistaken identity.
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E267 Compilations - Landed in debt... for someone else's shopping
The women from south Wales who’ve been hounded for hundreds of pounds' worth of debt after someone else took out a buy-now-pay-later account in their names.
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E268 Compilations - The missing person ads that transform into scams
How fraudsters are using social media to pull on our heartstrings before changing the posts for more sinister ends, and the story of a dramatic dog rescue that was cruelly manipulated in a viral con.
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E269 Compilations - I lost £40,000 in a crypto-romance scam
The devastating story of how one man's search for romance left him distraught and broke after he fell for a megascam. Plus, the money-flip con that hit social media with devastating consequences – we speak to victims left reeling.
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E270 Compilations - I went in to buy tissues and was scammed for £5,000
The British tourists conned out of thousands of pounds when scammers struck during a spot of holiday shopping – and how Spanish police busted a crime ring making millions. Plus, the phoney travel agent who ripped off hundreds of customers and left some stranded abroad.